Responsible Gaming
Gaming Should Be Entertainment, Not Income
Crazy Time and other casino games are designed for entertainment purposes only. They should never be viewed as a way to earn money or solve financial problems. All games involve an element of chance, and the house always has a mathematical advantage. Please gamble only with money you can afford to lose and treat any winnings as a bonus, not an expectation.
Age Verification
You must be at least 18 years old (or the legal gambling age in your jurisdiction in Bangladesh) to participate in casino games. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal age, please do not use our platform.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may be time to seek help:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the time and money spent
- Neglecting family, work, or other responsibilities due to gambling
- Experiencing anxiety, depression, or irritability when unable to gamble
- Borrowing money or using credit to fund gambling
- Needing to gamble with increasing amounts of money to achieve the same excitement
- Losing control over gambling time and budget
- Feeling restless or irritable when trying to cut down or stop gambling
- Using gambling to escape problems or manage negative emotions
- Repeatedly failing to reduce or stop gambling
Self-Help Tools & Responsible Gaming Features
We provide tools to help you maintain control of your gambling habits:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing the platform
- Session Timeouts: Set automatic session end times to control your playing duration
- Account Closure: Request permanent closure of your account if needed
To access these tools, log into your account or contact our customer support team.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Here are organizations offering support:
International & Regional Organizations
- GamCare (UK) – www.gamcare.org.uk – Free, confidential support and counseling
- GamStop (UK) – www.gamstop.co.uk – National self-exclusion scheme
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au – Counseling and support services
- Responsible Gambling Council (Canada) – www.responsiblegambling.org – Evidence-based resources and support
- National Council on Problem Gambling (USA) – www.ncpgambling.org – Helpline and treatment referrals
- Bundeszentrale für gesundheitliche Aufklärung (Germany) – Information and support for problem gambling
Support for Bangladesh & South Asia
- AASRA (Association for Social and Rural Action) – Mental health support in India and South Asia
- iCall India – Emotional support and counseling (applicable to South Asian users)
- Contact your local mental health services or counseling centers for addiction support
Note: While Bangladesh does not have a dedicated national problem gambling organization, international resources above are accessible online and can provide guidance. We recommend consulting with local mental health professionals or addiction specialists in your area.
If You Need Help
Problem gambling is a serious issue that can affect your health, relationships, and finances. If you or someone close to you is struggling with gambling:
- Reach out immediately – Contact one of the support organizations listed above
- Use self-exclusion tools – Take advantage of the responsible gaming features available on our platform
- Talk to someone – Discuss your concerns with a trusted friend, family member, or counselor
- Seek professional help – Consult a mental health professional or addiction specialist
Remember: Seeking help is a sign of strength, not weakness. Support is available, and recovery is possible.
Contact Our Support Team
If you have questions about responsible gaming features or need assistance, our customer support team is available to help. Please reach out through your account dashboard or contact our support center for more information about self-exclusion and other protective measures.